Shipping & Returns Policy

Shipping & Returns

Shipping

  • We offer a flat-rate delivery of R100 for all orders within South Africa.

  • Orders are typically processed and shipped within 1–2 business days after purchase.

  • Plants are shipped carefully and securely to ensure they arrive in excellent condition.

  • Please note that shipping times may vary slightly depending on your location.

Returns & Refunds

  • If you are not completely satisfied with your purchase, you may request a return within 48 hours of receiving your order.

  • To request a return, contact us via email at contact@messianica.co.za with a description of the issue and a clear photograph of the item.

  • Once your return is approved, we will provide instructions on how to send the item back. Items sent without prior approval cannot be accepted.

  • Refunds will be issued to your original payment method after the returned item has been received and inspected. Please allow some time for your bank or credit card provider to process the refund.

Damages & Issues

  • Please inspect your order immediately upon delivery.

  • Contact us right away if the item is defective, damaged, or not what you ordered so we can resolve the issue promptly.

Exceptions

  • Sale items are not eligible for returns or refunds.

  • If you have questions about a specific product, please reach out to us before making a purchase.

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